Programs

Advance IT Training

Advanced Certifications

Tailored Career Advice

Lewis Automated Business Consulting is proud to introduce our IT Training Hub, an extension of our innovative AI Academy. The IT Training Hub offers comprehensive training programs to equip students with the essential skills and certifications required for success in the modern business world. Our programs focus on practical, hands-on learning experiences, ensuring students are well-prepared for real-world challenges. With the integration of cutting-edge voice-to-voice AI technology, our training simulations provide an immersive and realistic learning environment. Each session is instructor-led by an industry expert in that job role, so you are never alone!

Training Programs:

• Helpdesk Training:

  • Overview: Our Helpdesk Training program provides students with the knowledge and skills necessary to excel in helpdesk roles, focusing on troubleshooting, customer support, and problem-solving.

  • Learning Approach: Students will engage in virtual simulations of real-world helpdesk scenarios guided by experienced mentors. The program consists of 3 sessions per week, each lasting 2 hours, for a total of 6 weeks. Voice-to-voice AI technology enables students to interact with virtual customers, enhancing their communication and problem-solving skills in a realistic setting.

• Customer Service Training:

  • Overview: The Customer Service Training program is designed to help students develop exceptional customer service skills, including communication, empathy, and conflict resolution.

  • Learning Approach: Students will learn to handle customer service situations effectively through interactive role-playing and case studies. The program includes 3 sessions per week, each lasting 2 hours, for a total of 6 weeks. With voice-to-voice AI, students can practice customer interactions in simulated scenarios, receiving immediate feedback and guidance.

• IT Product Sales Training:

  • Overview: Our IT Product Sales Training program equips students with the knowledge and skills needed to sell IT products and services successfully. It focuses on understanding customer needs, product features, and effective sales techniques.

  • Learning Approach: Students will participate in virtual sales simulations and receive guidance from experienced sales professionals. The program consists of 3 sessions per week, each lasting 2 hours, for a total of 6 weeks. Voice-to-voice AI allows students to engage in realistic sales conversations, honing their persuasion and negotiation skills.

• Scrum Master Training:

  • Overview: The Scrum Master Training program prepares students to facilitate and lead Agile development teams, focusing on Scrum methodologies, team dynamics, and project management.

  • Learning Approach: Students will gain practical experience in Scrum Master roles through a combination of virtual lectures, group projects, and real-world case studies. The program includes three sessions per week, each lasting two hours, for a total of six weeks. Voice-to-voice AI simulates team meetings and discussions, allowing students to practice facilitation and leadership skills.

• A+ Certification Training:

  • Overview: Our A+ Certification Training program provides students with the knowledge and skills to pass the CompTIA A+ certification exam, covering hardware, software, networking, and troubleshooting.

  • Learning Approach: Students will engage in a comprehensive curriculum that includes virtual lectures, hands-on labs, and practice exams. The program consists of 3 weekly sessions, each lasting 2 hours, for 8 weeks. Voice-to-voice AI creates realistic troubleshooting scenarios, enabling students to diagnose and solve problems verbally.

• Network+ Certification Training:

  • Overview: The Network+ Certification Training program prepares students for the CompTIA Network+ certification exam, focusing on network technologies, installation, configuration, and troubleshooting.

  • Learning Approach: Through virtual lectures, hands-on labs, and real-world scenarios, students will gain the knowledge and skills needed to succeed in network administration roles. The program includes 3 sessions per week, each lasting 2 hours, for a total of 8 weeks. Voice-to-voice AI creates interactive network troubleshooting exercises, allowing students to verbally walk through the problem-solving process.

Integrating voice-to-voice AI technology throughout our training programs gives students a more engaging and realistic learning experience, better preparing them for real-world interactions and challenges.

Join the Waiting List: Interested students are encouraged to join our waiting list and indicate their preferred training program. Once the program development is complete, we will contact you with further details, including pricing information.

Coming Soon: Stay tuned for our upcoming advanced programs in coding, ServiceNow administration, Azure administration, and AWS administration, all featuring voice-to-voice AI technology for an enhanced learning experience.